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Mobile Apps for the Field Staff

When a company is ready to take its mobility strategy past wireless email and calendaring, line-of-business apps for its field staff are often the next step. Although not the simplest or the cheapest to deploy, these applications are popular because they provide instant, measurable value and can often pay for themselves in months.

Grow Your Revenues

Mobile technology helps you grow and protect your revenues through more effective sales efforts, impeccable quality of service and better management of your cash flow.

Built-for-purpose apps, like mobile CRM, inspections, workflow management and mobile field service, let employees spend more time on revenue-generating activities and be more efficient at what they do.

With instant access to multi-system enterprise data, your sales and service staff is always prepared to answer customer questions, take advantage of cross-sell and up-sell opportunities, and effectively troubleshoot customer issues. Mobile apps also help workers accurately capture billable services and send customer orders directly to fulfillment -- reducing cash cycles and billing mistakes.

Reduce Your Costs

Deploying mobility in areas like sales, asset management, customer support and other areas lowers your operations, supply chain and overhead costs through increased productivity and better use of resources. By enabling real-time data access and data capture in the field, Syclo customers report:

  • Gaining 30-45 minutes in work time per employee per day by eliminating paperwork, reducing travel and improving decision-making in the field.
  • Improving supply chain management through enhanced tracking and better management of inventory and production inputs
  • Increasing asset longevity through timely maintenance and smarter asset management programs
  • Reducing the costs of SLA compliance through higher responsiveness and better issue troubleshooting

Run a Smarter Business

Perhaps the most important benefit of mobility for field-based users is that it helps the enterprise capture, retain and ultimately use more data about its operations. Recording data as it happens and uploading it directly to your enterprise systems allows real-time, 360° visibility into your operations and the ability to make quick tactical decisions that enhance performance. On a strategic level, accurate and consistent data allows you to make better long-term decisions about resource allocation, maintenance programs, supplier selection and other areas of your business.