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Syclo Launches Two BlackBerry Applications for SAP ERP and SAP CRM

Syclo's SMART Service Manager and SMART Approvals Manager are two new mobile applications that extend the power of SAP ERP and SAP CRM to BlackBerry smartphones. The two solutions were brought to market through a co-innovation partnership with SAP and close collaboration with RIM to deliver flexible, high-performance and easy-to-use tools for the mobile worker. Press Release press release
Video Shorts blackBerry product demo


 

SMART Service Manager

SMART Service Manager for use with SAP CRM helps companies increase the efficiency of their field service operations. The solution provides end-to-end paperless workflow capabilities that include dispatching service orders right to technician's BlackBerry smartphones, accessing real-time information from SAP CRM ®, and updating these systems in real time from an intuitive mobile application.

SMART Approvals Manager

SMART Approvals Manager is a routing and approvals solution that lets users view and act on notifications and alerts from SAP ERP and SAP CRM right from their BlackBerry smartphone's Inbox. The mobile SMART Approvals Manager application simplifies common processes like vacation, travel and expense report approvals, sign-offs, confirmations, purchase order approvals and other activities by incorporating them into the regular message flows on a BlackBerry smartphone, enabling users to respond quickly and keep processes flowing.

Advanced End-to-End Solution Architecture

  • Syclo's Agentry Mobile Platform and innovative SMART Administration Module ABAP add-on let you configure your mobile solutions from within SAP and seamlessly exchange information with your SAP system.
  • All data from SAP is passed through the Agentry Server and is channeled by your BlackBerry Enterprise Server to the mobile devices. No information is ever replicated, so the most current data is always either in SAP systems or on your BlackBerry Device.
  • Syclo's BlackBerry mobile applications are designed as "Super Apps", meaning they're always on, are fully integrated with native BlackBerry tools, support a wide range of notifications and are created to be highly efficient. Learn more about BlackBerry Super Apps here.