Automated Work Scheduling and Dispatch Solutions

Automated Work Assignment and Optimized Scheduling

Optimize work assignments for crews, technicians and assets with an automated, mobile-integrated scheduling tool. By eliminating outdated manual scheduling with paper, clipboards and spreadsheets, you experience the visibility to build strong schedules instantly and the flexibility to reassign or reprioritize work in real time. With SMART Schedule, planners build and update schedules by leveraging predesigned rules and objectives — schedule by crew, skill level, priority, geography and more to keep your employee staffing maximized and balanced.

• On-time completion of preventative, corrective and emergency work orders/service requests

• Improve planner productivity by 50% or more

• Detailed views into work progressions to recognize and prevent bottlenecks

• Utilize prebuilt intelligence for optimized schedules

• Improve customer satisfaction with timelier service and less paperwork

SMART Schedule uses a range of inputs to manage job assignments, including: skill/skill level, work zone(s), working hours, availability, holiday schedule, duration, travel time and more. This built-in intelligence — called “Schedule Builder” — lets schedulers work more efficiently and make smarter planning decisions to boost productivity and reduce overtime costs.

Real-time Planning, Scheduling & Re-routing

Easy-to-Use Scheduling Tool: Planners can use and manage SMART Schedule easily with three different ways to complete tasks: drag/drop, batch scheduling and an advanced scheduling wizard.

Visibility & Workload Balance: Transmit work updates periodically or continuously. Planners have real-time views into work assignments as well as expected duration and travel times to redirect resources as needed and deliver ongoing load balance.