Mobile work order dispatch & asset management software

Mobile Work Order & Asset Management

Your organization’s assets are one of your most valued, expensive commodities making their proper maintenance, repair and upkeep critical to your organization’s  success. With mobile technology, it’s easier than ever for your remote workforce to collect, access and retrieve the data they need on the job to effectively and efficiently service your assets.

Technicians download their daily work orders, maintenance requests and task lists at the start of each day from your enterprise EAM or ERP system. From there, Syclo’s SMART Work Manager offers them on-the-spot views into work order and asset records complete with job plans and task lists, safety guidelines, part, tool and material lists, work order histories and more.

Armed with this essential data, technicians can view, edit, complete and manage their assigned work orders faster and more accurately – improving your productivity, asset longevity and overall operations.

• Gain an average of 15-45 minutes of work time per technician per shift

• Capture 100% of asset touches, parts/materials used, labor and more for every work ticket completed

• Spend more time on your company’s assets and ensure they’re running at peak performance

• Reduce overhead and administrative costs associated with paper work order management and data entry

• Preserve an e-audit trail for full regulatory compliance and fine avoidance

Intelligent Work Order Management

Intuitive Action-Driven Interface: SMART Work Manager contains intuitive, action-driven, intelligent workflow. It walks techs through work orders with easy-to-use wizards, drop-downs, clickable images, calendar views, context-sensitive entry pop-ups and more. The process is easy to follow from start to finish – ensuring easy, streamlined data capture.

Create Work Orders/Notifications: Enable remote technicians to take action immediately when they discover a problem or asset in need of attention. With SMART Work Manager, they can create new work orders or notifications on the spot. This capability facilitates proactive maintenance of equipment, better recording of asset touches and greater overall data accuracy.

Work Online, Offline or Occasionally Connected: SMART Work Manager works the same regardless of whether the technician has wireless connectivity or not. Enterprise data is replicated on the device, so business rules and validation are enforced without interruption to the user in the field. Work online, offline or occasionally connected – you choose what works best for your workforce.

Streamline Your Data Flow: The mobile workflow in SMART Work Manager removes outdated paper-processing steps and allows technicians to capture data on their mobile devices as they work – eliminating the manual data entry, guesswork and administrative costs